Vision
This program aims to instill a deeper sense of Seva Bhaav (spirit of service) and Svadharma (duty aligned with personal purpose) among civil servants. Drawing from the Karmayogi Competency Framework, the program seeks to realign officers' inner purpose with their public-facing roles, fostering values that enhance responsiveness, accountability, and service excellence.
Important Information
Objective
The primary objective of this intervention is to awaken Seva Bhav/ sense of service in central government employees which is critical to serve the citizens. This will lead to –
Program Content
Program Overview
In this program, participants will rediscover their inner power as Rashtriya Karmayogis. It is a 1-day program, where participants will go through 4 modules. These modules are not lecture-based but are highly interactive. They are designed to enable reflective discussions, experience sharing, teamwork to build answers together and building shared vision together.
Module 1
We explore the qualities and behaviours of a Karmayogi.
Module 2
We explore the motivations and inner purpose of a Karmayogi.
Module 3
We learn how to integrate Seva-Bhav into every aspect of our work life.
Module 4
We understand our role in terms of national goals and serving all stakeholders better.
Chronology of Events (Pilot / Phases)
End-of-Program Assessment
The Program will be followed by 30 Collective Learning Units that participants will receive one at a time on a Learning App (Pedgog), over the weeks that follow. These units will enable Samuhik Charchas to be held in the respective teams/ sections/ department over time.
Implementation Strategy
Train-the-Trainer (T3) Approach
Rashtriya Karmayogi Jan Seva adopts a Train-the-Trainer (T3) approach. By equipping selected instructors with essential skills, the program empowers them to train others within their respective organizations.
Cascade Model Benefits
This cascade model not only provides trainers with valuable opportunities for professional development but also ensures that the training remains contextually relevant while maintaining consistency across the curriculum.
The implementation of the Rashtriya Karmayogi Intervention will involve two phases:
Phase I
Delhi Secretariat
For around 10,000 Central Government employees in Secretariats of all Central Ministries in Delhi.
Phase II
Country-Wide
For around 7,00,000 Central Government Employees across the country.
Phase 1
The first phase of this intervention is proposed to cover officers and officials of the rank of Director/Deputy Secretary/Under Secretary/Section Officers/Assistant Section Officers/Government Multi tasking Staff from Secretariats of Ministries/Departments of the Central Government in Delhi.
Implementation of Phase 1
The Capacity Building Commission (CBC) successfully conducted 10 batches of the Rashtriya Karmayogi Large Scale Jan Seva Program training for Master Trainers in January - March 2025. Under this large-scale behavioural training program, 278 officers were trained as Master Trainers from 85 Ministries and Departments of Central Government. These trainers have trained over 17,000 officials from their respective Ministries/Department.
The Train-the-Trainer (T3) Cascade Model
The Master Trainer (Director/Deputy Secretary) or Karmayogi Coaches undergo a 3-day training programme. The Master Trainer (MT) after completion of a 3-day training programme trains 100 other officials of their respective Ministry/Department in batches of 30 to 35 (i.e at least 3 batches per Master Trainer). This is a 1-Day Program for each batch.
Phase 2
The Second phase of the Program takes this training to each office in the Government of India spread across the country. It aims to impart behavioural training to officers and officials of the rank of Director, Deputy Secretary, Under Secretary, Section Officers, Assistant Section Officers, Government Multi tasking Staff across government offices of India.
Immersive Workshop
It began with an Immersive Workshop for Senior Officers (Secretaries, Addl. Secretaries and Joint Secretaries) of the Government of India at Sushma Swaraj Bhavan, New Delhi. It aimed to provide an overview to senior officials of the Rashtriya Karmayogi program, its core vision, structure, modules and seek leadership inputs on how to effectively implement phase II of the program.
Lead Trainers & Karmayogi Coaches
Subsequently, the second phase includes selection of Lead Trainers from all Ministries/Departments, who undergo a 5-day intensive Train-the-Trainer program to prepare them to develop around 15-20,000 Karmayogi Coaches (Master Trainers). These Lead trainers train around 20,000 Karmayogi Coaches (Master Trainer) in a 3-day training program. Till 26.11.2025 more than 15,000 Karmayogi coaches have been trained in phase 2.
Ground Delivery
The ground delivery of the Program is to be managed by Karmayogi Coaches (Master Trainers) who conduct training for people specific to their MDOs in a 1-day training programme. The 1-day training program within all organizations of the Ministries/Departments of GoI would ensure that approximately 7,00,000 Central Government employees across India would have undertaken the 1-day training program.
Phase 2 Implementation Flow
