Capacity Building Commission

Accreditation & Quality Framework

Accreditation & QIPS

Comprehensive accreditation framework and quality improvement program for capacity building institutions.

Vision

The Unified New-Age National Training Initiative (UNNATI)  envisions a world-class training ecosystem that strengthens the foundations of India's civil services. By embedding uniform benchmarks, evidence-based evaluation, and a culture of continuous improvement, UNNATI seeks to transform training institutions into hubs of excellence, innovation, and inclusivity.

The goal is to ensure that every civil servant, regardless of cadre or location, has access to high-quality, future-ready learning that enhances their ability to serve citizens with competence, integrity, and accoutability.

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Objectives

The overall aim is to significantly improve Civil Service Training Institutes individually and as a collective. The following are the objectives to implement the same:

Baseline Creation
Establish a baseline of the existing capacities of training institutions
Standardisation
Define standard processes and procedures to ensure uniformity in training across all training institutions
Enhancement
Serve as a planning and guiding tool for training institutions' management, helping institutes improve their capacities
Quality Improvement Plan
CBC has kickstarted 20 QIPs for the institutes, ensuring compliance to the national standards and helping improve capacity building infrastructure

Capacity-Building Initiatives

In parallel, capacity-building initiatives will accelerate through horizontal interventions. Implementing faculty development programs periodically, each training 30–35 faculty members at a time. 

Further, CSTIs shall be supported in expanding the Indian Knowledge System, case-based training content and digitalisation. This will be achieved through structured workshops in collaboration with academic partners to strengthen the quality and relevance of content on platforms such as iGOT Karmayogi and Amrit Gyan Kosh.

UNNATI Focus Areas

UNNATI aims to accelerate progress over the next phase by:

  • Strengthening QIP outcomes: Enabling institutes currently at 0–2 star levels to move up to the 3-star benchmark.
  • Driving reaccreditation: Encouraging institutes from the first accreditation cycle to renew and upgrade their standards.
  • Introducing UNNATI: Launching a simplified framework tailored for smaller training institutes to widen participation.
  • Enhancing digital experience: Revamping the accreditation portal with more interactive and user-friendly features.

 

About UNNATI

Unified New-Age National Training Initiative (UNNATI) is a pioneering accreditation framework developed by the Capacity Building Commission (CBC) under Mission Karmayogi. As the world's first comprehensive system dedicated to benchmarking and enhancing the quality of Civil Service Training Institutions (CSTIs), UNNATI  embodies India's commitment to building a competent, outcome-focused, and learner-centric bureaucracy ready to address contemporary challenges.

Introduced at the first CTI Roundtable in October 2021, UNNATI was designed through an inclusive, consultative process, including six expert sub-committees and extensive workshops held between January 2022 and April 2023. The approach paper and portal were officially launched in July 2022, and capacity-building workshops and conclaves including the landmark National Training Conclave in June 2023 have engaged over 1000 CSTIs nationwide.

The framework is structured around 8 assessment pillars. These pillars are evaluated using standardized metrics across a five-stage maturity model, supporting institutions in diagnosing gaps and planning for continuous improvement. UNNATI emphasizes universality, objectivity, and adaptability, ensuring all CSTIs, from national academies to regional ATIs, can engage meaningfully with the framework.

As of January 2026, 200 Civil Service Training Institutions have been accredited under UNNATI . The accreditation has catalyzed improvements in governance structures, teaching quality, digital capacity, and collaborative practices. Star ratings awarded to these institutions highlight both excellence and areas needing significant support. To sustain momentum, CBC has initiated 49 Quality Improvement Plans (QIPs) tailored to help institutions address gaps with clear action plans, mentorship, and measurable targets.

Horizontal interventions have further strengthened the ecosystem. Faculty Development Programs (FDPs) have built faculty capacity across CSTIs, while the DigiManthan initiatives have supported the digitalization of over 1000 courses, fostering a robust phygital training ecosystem. Regional workshops and conclaves have enhanced cross-institutional learning, widened participation, and promoted a shared commitment to quality improvement.

UNNATI  has laid a strong foundation for standardizing civil service training in India, embedding a culture of evidence-based evaluation and continuous enhancement. Building on field-level feedback and learnings, the upcoming Marketplace  aims to be even more streamlined, inclusive, and future-ready, strengthening India's vision of a responsive, skilled, and accountable civil service for a rapidly evolving governance landscape.

Framework & Approach

UNNATI is structured around eight assessment pillars that together define excellence in training institutions:

Governance & Leadership

Faculty & Pedagogy

Curriculum & Content

Infrastructure & Resources

Digital Capacity

Research & Innovation

Collaboration & Outreach

Monitoring & Evaluation

These are evaluated through a five-stage maturity model that supports institutions in identifying gaps and charting their path to improvement.

Chronology of Events (Pilot / Phases)

 
 
18th July 2022
Launch of the UNNATI Portal and Approach Paper by Hon'ble MoS (PP) Dr. Jitendra Singh, along with a capacity building workshop for nodal officers from 40+ CSTIs
 
11th June 2023
The National Training Conclave was conducted with participation from 1500 officers from 1000+ CSTIs to platform ideas for collaboration, knowledge exchange and innovative plans to enhance CSTIs
 
16 April 2024
DigiManthan 1.0 was jointly hosted by CBC and KB to help CSTIs create more e-learning courses. 24 CTIs committed to launching a total of 78 digital courses by June 30th, 2024.
 
12 August 2024
The CSTI Convention was held to acknowledge and award 144 institutes that had undergone the UNNATI accreditation process till then. Hon'ble MoS (PP), Dr. Jitendra Singh also launched three initiatives – Faculty Development Program, Amrit Gyaan Kosh and Quality Improvement Program. DigiManthan 2.0 was also hosted, which resulted in institutions committing to digitalizing 300+ courses on iGOT Karmayogi Platform.
 
9 December 2024
Inauguration of Advanced Case Writing Program and Amrit Gyaan Kosh for CSTIs by MoS (PP) Dr. Jitendra Singh ji at Sushma Swaraj Institute of Foreign Service
 
7 January 2025
Mission Karmayogi Workshop, with participation from CTIs and ATIs, held at BIPARD
 
10 February 2025
UNNATI Framework Upgradation Workshop was held in Delhi with participation from 80+ officers from over 40 CSTIs and other stakeholders to discuss insights and feedback on the UNNATI framework to aid the development of UNNATI Framework
 
18th July 2025
The UNNATI framework was launched by Hon'ble MoS (PP) Dr. Jitendra Singh,  with inputs from all relevant stakeholders .51 institutes were awarded their accreditation certification.

Key Milestones

210 Civil Service Training Institutions have been accredited under the UNNATI framework including 23 CTIs and 13 ATIs among others. The framework has now expanded to include regional, zonal, and smaller CSTIs, making them eligible for accreditation under the prescribed criteria.

Analysis of the Accredited Institutes

Table A: Different types of institutes accredited (as of 26th September 2025)

Type of InstitutionsNumber of Institutions Accredited
ATI14
CTI23
Others173
Grand Total210

Star Ratings Distribution

Table B: Distribution of Institutions by Star Ratings

Star RatingsNumber of Institutions
5 Star9
4 Star16
3 Star53
2 Star64
 1 Star58
No Star13
Grand Total200

Quality Improvement Plan (QIP)

Unified New-Age National Training Initiative (UNNATI) accreditation process is a significant milestone that signifies the adherence to predefined quality standards in civil service institutions. However, achieving accreditation is not the endpoint; it is rather a foundation upon which institutions must continually strive for enhancement and innovation. CBC aims to support institutions to improve the quality standards and enable continuous improvement of training delivery through a structured Quality Improvement Plan (QIP).

The Quality Improvement Plan (QIP), with the active involvement and ownership of the institute and support from relevant Ministries, Departments, and Organizations (MDOs) and the CBC, encompasses the following:

  • Identifying immediate opportunities for improvement (low hanging fruits) within the institutes.
  • Developing a customized, actionable quality improvement plan.
  • Assigning mentors to institutes to identify areas for improvement and recommend action points and strategies for quality enhancement.
  • Focusing the QIP on targeted interventions that can yield significant improvements in training quality within the institute.
  • Implementing the QIP within defined timeframes, ensuring trackability by the institute, mentors, and the CBC.

At present, 49 Quality Improvement Plans have been initiated by CBC.

Impact So Far

210
Institutes Accredited
49
QIPs Launched
1000+
Courses Digitalised

Way Forward

The accreditation of 370+ Civil Services Training Institutions (CSTIs) under the UNNATI framework marks a significant milestone in strengthening the capacity-building ecosystem. With CSTIs increasingly recognizing the value of the framework and adopting it, the next steps must focus on scaling, deepening impact, and ensuring sustainable improvements in training delivery.

Scaling-up Quality Improvement Plans (QIPs)

The Quality Improvement Plans (QIPs) have proven to be effective tools for capacity building. Moving forward, the focus should be on:

  • Customizing QIPs to address the unique strengths and challenges of regional and smaller CSTIs.
  • Monitor progress and provide mentorship for sustainable improvements.

Regional Integration

With the framework now scaling to regional and smaller CSTIs:

  • Localized Support Systems: Establish regional hubs for mentoring and support to ensure consistent implementation.
  • Knowledge Sharing: Promote cross-learning among CSTIs through regional workshops and knowledge-sharing platforms.

Collaboration

Strengthen partnerships to amplify the framework's impact: Collaborating with Stakeholders: Foster collaboration between CSTIs, government agencies, and international organizations for resource optimization.

By focusing on these strategies, the UNNATI framework can solidify its position as a transformative tool for enhancing the capacity-building ecosystem in India, ensuring that training delivery meets the dynamic needs of governance.

Testimonials & Voices

"UNNATI has transformed how our institution measures quality and plans for the future."

— Director, Accredited CTI

"The framework ensures no training institution is left behind in the journey towards excellence."

— Senior Faculty, ATI