Citizen Centric civil services : Large scale behavioral change programmes
Large Scale Interventions:
Introduction: Large Scale Interventions (LSI) are an approach for organising sustainable behavioural changes within the Public servants with active involvement of stakeholders throughout the whole system. The purpose of these programs is to sensitize the Public servants to the ideal of a Karmayogi, the value of living this ideal, and how to practice this ideal
Objectives of LSI
- Improving interactions with citizens for better Citizen experience (Citizen-centricity)
- Re-awakening aspiration to serve (Seva Bhav)