The challenges of disaster management may differ across countries, but one lesson remains universal: resilient institutions depend on capable public servants.

As part of the Global Digital Capacity Building Alliance (GDCBA), the Mission Karmayogi team shared India's experience in strengthening public sector capacities with over 40 civil servants from Sri Lanka participating in the 17th Capacity Building Programme on Disaster Management, organized by the National Centre for Good Governance.

The session opened with Dr. Vashima Shubha, Principal Advisor, DPI & Partnership Management, Capacity Building Commission, who highlighted India's unified approach for public service transformation through Mission Karmayogi and the Global Digital Capacity Building Alliance. 

Building on this, Dr. Upmith Singh, Principal Advisor, AI & Policy, Capacity Building Commission, unpacked the policy architecture and institutional design underpinning Mission Karmayogi's whole-of-government reform agenda. The conversation then moved from policy to practice as Shubham Gupta, Assistant Manager, Karmayogi Bharat, presented a deep dive into the iGOT Karmayogi platform. 

Today, more than 16 million public officials across India have access to personalised AI-powered learning pathways that can be accessed anytime, anywhere. By combining scale, accessibility, and customization, Mission Karmayogi is transforming capacity building from a periodic training exercise into a continuous, on-demand learning ecosystem for public officials.

The session provided a valuable platform for cross-country learning and exchange, reinforcing a shared understanding: resilient institutions are not built during disasters. They are built long before them through sustained investments in people, capabilities, and governance systems.